Unternehmensprofil  Merken


  • welcome guests graciously and warmly, provide ultimate ‘service from the heart’ guest experiences at all times for internal and external guests
  • develops long lasting and meaningful relationships    
  • manages restaurant reservations to ensure best occupancy

  • responds to guest requests via telephone and email

  • coordinates seating, assignment of tables and strategic seating of guests

  • provides team briefings prior to service

  • supports service colleagues in peak times

  • embodies the Mandarin Oriental Mission, Vision and Guiding Principles, live the company brand pillars


  • genuine passion for hospitality with a natural sense for strong customer focus
  • proactive and effective in handling problems, anticipate our every guest needs as well as operational needs even under pressure
  • fluent German and English


You can expect a modern and very personal work environment as well as multiple development potentialities within the hotel and the Mandarin Oriental Group. Our in-house Learning and Developing Manager takes care of the best possible professional development, which is individually matched to our employees. Furthermore, we offer discounted accommodations within the Mandarin Oriental Group as well as in the houses of “Selektion Deutscher Luxushotels”.


Mandarin Oriental Munich
Neuturmstraße 1
80331  München

Mandarin Oriental Munich

A five-star hotel in the heart of the Old Town, Mandarin Oriental, Munich is a luxury retreat with timeless appeal. Offering an enticing blend of luxury, comfort and style, our extensive facilities, excellent service and beautiful rooms can’t fail to delight. Located in a quiet street, Mandarin Oriental, Munich is a five-star luxury hotel, close to many of the city’s most famous sites. Elegantly appointed and beautifully designed, we offer the perfect mix of Oriental style and German charm.

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